Accountability in Four Easy Steps
Source: Partner Insights
The following includes excerpts, reproduced with permission, from an article by Marty Stanley, president of Dynamic Dialog, Inc.
Accountability hasn’t been considered the “next big idea” because it’s not “flashy.” There are no “bragging rights” about implementing an accountability process. After all, accountability means people would need to change, rather than a system or process that needs to change. And who wants to be accountable if it means having to personally change?
On the other hand we’ve seen what happens when there’s no accountability for leading people or processes: The dot-com bust, Enron, Katrina, FEMA…Scandals everywhere: Politics, religion, sports…Bernie Madoff, bailouts and industries collapsing…Product recalls, contaminated foods, greed, waste and excess.
Here are four easy steps to holding people accountable:
- Use job descriptions as the basis for hiring or promoting people into a position.
- Share the job description with incumbents so they know their accountabilities and let them know this will be used for training, coaching, and performance feedback.
- Have objective ways to measure and monitor performance and communicate those methods to the people performing the jobs. Follow through by providing feedback about performance.
- Provide training and coaching opportunities to enhance performance.
Employee Hiring Decisions
Employee Hiring Decisions Making Better Hiring Decisions One of the most powerful ways a company can improve its profitability is to attract and retain quality employees. In the “Simple Tools to Help Make Better Hiring Decisions” session of The Work Truck Show, consultant Fred Yetka offered guaranteed ways to reduce turnover — and the wasted…
No Longer Just Black and White
No Longer Just Black and White By Myron Curry President of BusinessTrainingMedia.com Diversity in the workplace used to hinge upon the level of responsibility, pay, and respect that one could receive based upon the color of skin and ethnicity. But, these days, diversity in the workplace has become much more than that. Most CEO’s and…
Four Key Diversity Recruitment & Retention Strategies
Four Key Diversity Recruitment & Retention Strategies From BusinessTrainingMedia.com Workforce Article Library 1) Recruitment and retention strategy. Most employers find that it is generally easier to recruit people than it is to retain them. Unless organizations create a climate that welcomes and is hospitable to those who are in some way different from the existing…
How to have More Leadership Courage – 3 Tips
How to have More Leadership Courage – 3 Tips By Mike Rogers Teamwork and Leadership Bloggings Updated: 12/19/12 Mark Twain once said: Let’s face it, being a leader is not easy. Some times it requires great courage in a very personal way. Courage is not simply one of the virtues, but the form of every…