IRS Blames Budget Cuts for Smaller Workforce, Poorer Customer Service

If you had any less than desirable experiences with the IRS this year then you’re probably not alone. That’s because the top tax agency continues to be plagued by complaints of poor customer service and a general lack of assistance. According to the IRS there’s good reason for that. The agency says it cannot keep up with taxpayers needs due to the continuing budget cuts it has experienced over the last several years.

Because the IRS has less money to work with they have had to reduce their workforce and many people’s calls simply go unanswered. The IRS also continues to get a bad report card when it comes to customer service, because the agency can’t spend as much time training employees and they have a harder time retaining the employees they would like to keep. It all adds up to a lot of unhappy taxpayers and very few signs of encouragement.

It appears that unless the IRS gets a budget boost the problems will not only persist but they will likely get worse. Over the past six years, tax rolls have jumped by seven million new filers. Because of the surge, simply hiring temporary workers to help during the busy season doesn’t work anymore. That leaves taxpayers confused, frustrated and angry. People who need special help seem to be hurt the worst by all of this.

While the IRS continues to claim it needs more money in order to fix the problems, many Republican lawmakers are hesitant to raise the agency’s budget until the nation’s tax code is overhauled and simplified. In other words, the IRS could be waiting for a long time before they see an increase in their budget.

Posted in
Wally Hawley on American Dreams

Wally Hawley on American Dreams

Interview Transcript of: Wally Hawley on American Dreams   Alan This is Alan Olsen American Dreams, the keys to life success where we talk about how to live the life that you want to live. Nadine And this is needing camera. What are your dreams? What do you want out of life and what define…

CA Tax Issues | Kitty Wright

CA Tax Issues | Kitty Wright

CA Tax Issues | Kitty Wright     We hope you found this interview about “CA Tax Issues | Kitty Wright” enjoyable. To receive our free newsletter, contact us here. Subscribe our YouTube Channel for more updates. This transcript was generated by software and may not accurately reflect exactly what was said. Alan Olsen, is the Host of the…

The Jelly Belly Legacy | Herman G Rowland Sr.

The Jelly Belly Legacy | Herman G Rowland

Episode Transcript of: The Jelly Belly Legacy | Herman G Rowland   Alan Welcome back. I’m here today visiting with Pam rollin. He’s the chairman of the board of the Jelly Belly company here in Fairfield, California. Welcome to today’s show. Herman Thank you, Alan. Glad to be here. Alan So tell me your background,…

Legal Factors | Roger Royse; State of the Valley | Roger Royse

State of the Valley | Roger Royse

State of the Valley | Roger Royse Transcript: Welcome to American Dreams keys to success with your host, Alan Olsen. Alan 0:05 Welcome back. I’m here today speaking with Russell Hancock. He’s the president and CEO of joint ventures, Silicon Valley. Welcome to today’s show. Thank you. Delighted to be Russell, give me some background…