IRS Blames Budget Cuts for Smaller Workforce, Poorer Customer Service
If you had any less than desirable experiences with the IRS this year then you’re probably not alone. That’s because the top tax agency continues to be plagued by complaints of poor customer service and a general lack of assistance. According to the IRS there’s good reason for that. The agency says it cannot keep up with taxpayers needs due to the continuing budget cuts it has experienced over the last several years.
Because the IRS has less money to work with they have had to reduce their workforce and many people’s calls simply go unanswered. The IRS also continues to get a bad report card when it comes to customer service, because the agency can’t spend as much time training employees and they have a harder time retaining the employees they would like to keep. It all adds up to a lot of unhappy taxpayers and very few signs of encouragement.
It appears that unless the IRS gets a budget boost the problems will not only persist but they will likely get worse. Over the past six years, tax rolls have jumped by seven million new filers. Because of the surge, simply hiring temporary workers to help during the busy season doesn’t work anymore. That leaves taxpayers confused, frustrated and angry. People who need special help seem to be hurt the worst by all of this.
While the IRS continues to claim it needs more money in order to fix the problems, many Republican lawmakers are hesitant to raise the agency’s budget until the nation’s tax code is overhauled and simplified. In other words, the IRS could be waiting for a long time before they see an increase in their budget.
Gemlust | Rénee Kubryk
About Rénee Kubryk Rénee Kubryk has always had a passion for Gems. At a young age Rénee found herself working at a jewelry store owned by her parents. She received her degree in nursing from City University of New York City College and later a Master’s in Human Resources & Organizational Development from the…
Academic Deep Learning | Dr. Karen Walker
Transcript, Academic Deep Learning | Dr. Karen Walker Alan Welcome back. I’m here today with Dr. Karen Murray Walker. She’s the author of the book, The Deep Learning academic success planner. And we’re on the campus of Southern Virginia University. Dr. Walker, welcome to the show. Thank you. So I’d like your background, you know…
Jenny Oaks Baker- Developing Talents
About Jenny Oaks Baker America’s Violinist, Jenny Oaks Baker is a Grammy Nominated, Billboard No. 1 performer and recording artist. She received her Master of Music degree from the renowned Juilliard School in New York City and her Bachelor’s Degree in violin performance from the Curtis Institute of Music in Philadelphia. She has performed as…
How the Internet Became Commercial: Patterns in the Deployment of Technology | Shane Greenstein
About Shane Greenstein Shane Greenstein is a Professor of Business Administration at the Harvard School of Business and is the MBA Class of 1957 Professor of Business Administration. Professor Greenstein is also co-director of the program on the economics of digitization at The National Bureau of Economic Research. Professor Greenstein is the author of…