IRS Blames Budget Cuts for Smaller Workforce, Poorer Customer Service

If you had any less than desirable experiences with the IRS this year then you’re probably not alone. That’s because the top tax agency continues to be plagued by complaints of poor customer service and a general lack of assistance. According to the IRS there’s good reason for that. The agency says it cannot keep up with taxpayers needs due to the continuing budget cuts it has experienced over the last several years.

Because the IRS has less money to work with they have had to reduce their workforce and many people’s calls simply go unanswered. The IRS also continues to get a bad report card when it comes to customer service, because the agency can’t spend as much time training employees and they have a harder time retaining the employees they would like to keep. It all adds up to a lot of unhappy taxpayers and very few signs of encouragement.

It appears that unless the IRS gets a budget boost the problems will not only persist but they will likely get worse. Over the past six years, tax rolls have jumped by seven million new filers. Because of the surge, simply hiring temporary workers to help during the busy season doesn’t work anymore. That leaves taxpayers confused, frustrated and angry. People who need special help seem to be hurt the worst by all of this.

While the IRS continues to claim it needs more money in order to fix the problems, many Republican lawmakers are hesitant to raise the agency’s budget until the nation’s tax code is overhauled and simplified. In other words, the IRS could be waiting for a long time before they see an increase in their budget.

Posted in
These Two Phrases Are Signs of Weak Leadership

These Two Phrases Are Signs of Weak Leadership

These Two Phrases Are Signs of Weak Leadership Good leaders and bad leaders have many differences. Effective leaders tend to do things well, while ineffective leaders often don’t. However, it’s interesting to note that both kinds of leaders make mistakes. No one is perfect. What sets these two kinds of leaders apart is how they…

leadership traits

In Which Leadership Traits Do Women Rank Higher Than Men?

In Which Leadership Traits Do Women Rank Higher Than Men? Men and women are different. Neither is better than the other, and they both excel at different things. Sometimes women are better at certain things than men, and the opposite is also true. So what about when it comes to leadership? Which things do women rank higher in…

What’s New With the Alternative Minimum Tax?

What’s New With the Alternative Minimum Tax?

What’s New With the Alternative Minimum Tax? The Tax Cut and Jobs Act affected numerous portions of the nation’s tax law. However, one part that hasn’t been discussed much is its effect on the Alternative Minimum Tax (AMT). The AMT has been around since 1969 and its purpose has always been to make sure that…

The 5 Must-Have Leadership Traits for Executives

The 5 Must-Have Leadership Traits for Executives

The 5 Must-Have Leadership Traits for Executives If you’re in an executive position then it’s a given that you’re a leader, right? Well, in reality, just because you carry an executive title that doesn’t make you a true leader. In fact, in order to be a real leader, you need to develop and cultivate certain traits…