IRS Blames Budget Cuts for Smaller Workforce, Poorer Customer Service

If you had any less than desirable experiences with the IRS this year then you’re probably not alone. That’s because the top tax agency continues to be plagued by complaints of poor customer service and a general lack of assistance. According to the IRS there’s good reason for that. The agency says it cannot keep up with taxpayers needs due to the continuing budget cuts it has experienced over the last several years.

Because the IRS has less money to work with they have had to reduce their workforce and many people’s calls simply go unanswered. The IRS also continues to get a bad report card when it comes to customer service, because the agency can’t spend as much time training employees and they have a harder time retaining the employees they would like to keep. It all adds up to a lot of unhappy taxpayers and very few signs of encouragement.

It appears that unless the IRS gets a budget boost the problems will not only persist but they will likely get worse. Over the past six years, tax rolls have jumped by seven million new filers. Because of the surge, simply hiring temporary workers to help during the busy season doesn’t work anymore. That leaves taxpayers confused, frustrated and angry. People who need special help seem to be hurt the worst by all of this.

While the IRS continues to claim it needs more money in order to fix the problems, many Republican lawmakers are hesitant to raise the agency’s budget until the nation’s tax code is overhauled and simplified. In other words, the IRS could be waiting for a long time before they see an increase in their budget.

Posted in
Redefining Social Responsibility In The Financial Industry: Our Conversation With David Reiling

David Reiling on Redefining Social Responsibility In The Financial Industry

Recently, on Alan Olsen’s American Dreams show, David and Alan talked about redefining social responsibility in the financial industry. See David’s Recent Interview with Alan Olsen: https://www.youtube.com/watch?v=ztdtPfH9RAk&t=2s David’s background David Reiling is an accomplished social entrepreneur and innovator in the field of community development finance and financial inclusion. He has been the Chief Executive Officer…

Banking As A Social Entrepreneur with David Reiling

Banking Reimagined As A Social Entrepreneur

Introduction, in this interview, Alan Olsen, CPA, MBA discusses banking as a social entrepreneur with David Reiling, CEO, Sunrise Banks. Transcript (software generated) Alan Olsen Welcome to American Dreams. My guest this week is David Reiling. David, welcome to today’s show.   David Reiling Thanks, Alan. Great to be here.   Alan Olsen So David,…

The Economic Influence of the NBA All-Star Weekend

NBA All-Star Weekend Economic Influence

Written by Ryan Hickman. If you have walked around downtown Salt Lake City recently, you’d come across ginormous signs advertising the NBA. But not just advertisements for the local Utah Jazz, but for the annual pinnacle of NBA events: the 2023 All-Star Game. This annual event envelopes whichever city hosts the events, which include a…

Richard Rossi, Founder of daVinci50: The Man Behind The Age Reversal Revolution

Richard Rossi, Founder of daVinci50: The Man Behind The Amazing Age Reversal Revolution

Watch Richard Rossi’s recent interview with Alan Olsen about age reversal at: https://groco.com/featured-guests/mastering-age-reversal/  Richard Rossi is a revolutionary figure in the field of age reversal, with his company daVinci50 leading the way in exploring new treatments to combat aging. His research into stem cells and gene therapy has opened up exciting possibilities for reversing the…